<h3>Upgrading Your Plan</h3>
<p>To upgrade your subscription, log in to your business owner dashboard and navigate to the subscription or billing section. Select the plan you want to upgrade to and complete the payment process. Your new features become available immediately after payment is confirmed.</p>
<h3>Downgrading or Canceling</h3>
<p>You can downgrade to a lower tier or cancel your subscription at any time from the billing section of your dashboard. When you cancel, your premium features remain active until the end of your current billing period. After that, your account reverts to the free plan. Your business listing, reviews, and profile information are all preserved.</p>
<h3>Payment Methods</h3>
<p>We accept major credit cards and other payment methods as listed on the checkout page. Your payment information is processed securely through our payment provider and is never stored on our servers directly.</p>
<h3>Billing Cycle</h3>
<p>Subscriptions renew automatically at the end of each billing cycle. You will receive an email notification before each renewal. If your payment method fails, we will attempt to process the payment again and notify you. If payment cannot be collected after multiple attempts, your subscription may be suspended until the issue is resolved.</p>
<h3>Invoices and Receipts</h3>
<p>After each successful payment, a receipt is generated and available in your billing history. You can download these receipts at any time for your accounting records. If you need a specific invoice format for business expense purposes, contact our support team.</p>
<h3>Refund Policy</h3>
<p>Subscription fees are generally non-refundable. However, if you experience a billing error or a technical issue that prevented you from using paid features, contact our support team. We review refund requests on a case-by-case basis and are committed to fair outcomes.</p>