<h2>1. Introduction</h2>
<p>Transperis (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website transperis.com, use our mobile applications, or interact with any of our related services (collectively, the “Service”). Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.</p>
<h2>2. Information We Collect</h2>
<h3>2.1 Personal Information You Provide</h3>
<p>We may collect personal information that you voluntarily provide to us when you:</p>
<ul>
<li>Register for an account (name, email address, username, password);</li>
<li>Create or update your user profile;</li>
<li>Submit reviews, ratings, or comments;</li>
<li>Register a business on our platform (business name, address, phone number, website, business category, and other business details);</li>
<li>Subscribe to a paid plan or make a purchase (billing address, payment card details processed through our third-party payment processors);</li>
<li>Contact us for support or submit inquiries through our contact forms;</li>
<li>Subscribe to our newsletter or marketing communications;</li>
<li>Participate in surveys, contests, or promotions.</li>
</ul>
<h3>2.2 Information Collected Automatically</h3>
<p>When you access or use our Service, we may automatically collect certain information, including:</p>
<ul>
<li><strong>Device Information:</strong> Device type, operating system, unique device identifiers, browser type, and browser version;</li>
<li><strong>Log Data:</strong> IP address, access times, pages viewed, links clicked, and the page you visited before navigating to our Service;</li>
<li><strong>Location Data:</strong> Approximate geographic location based on your IP address;</li>
<li><strong>Usage Data:</strong> Information about how you interact with our Service, including search queries, businesses viewed, reviews read, and features used;</li>
<li><strong>Cookies and Tracking Technologies:</strong> We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity. See Section 7 for more details.</li>
</ul>
<h3>2.3 Information from Third Parties</h3>
<p>We may receive information about you from third-party sources, including:</p>
<ul>
<li>Social media platforms if you choose to register or log in using a social media account (such as Google or Facebook);</li>
<li>Business verification services to validate business listings;</li>
<li>Analytics providers and advertising partners.</li>
</ul>
<h2>3. How We Use Your Information</h2>
<p>We use the information we collect for the following purposes:</p>
<ul>
<li><strong>Providing and Maintaining the Service:</strong> To create and manage your account, process transactions, display reviews, and deliver the features and functionality of our platform;</li>
<li><strong>Personalization:</strong> To personalize your experience, including displaying relevant businesses, categories, and recommendations;</li>
<li><strong>Communication:</strong> To send you account-related notifications, respond to your inquiries, provide customer support, and send administrative messages;</li>
<li><strong>Marketing:</strong> To send you promotional emails, newsletters, and marketing communications about our products and services (you may opt out at any time);</li>
<li><strong>Analytics and Improvement:</strong> To analyze usage patterns, monitor trends, and improve the functionality, performance, and user experience of our Service;</li>
<li><strong>Security and Fraud Prevention:</strong> To detect, prevent, and address fraud, abuse, security risks, and technical issues;</li>
<li><strong>Legal Compliance:</strong> To comply with applicable laws, regulations, legal processes, or enforceable governmental requests;</li>
<li><strong>Review Integrity:</strong> To moderate content, enforce our community guidelines, and maintain the authenticity and trustworthiness of reviews on our platform.</li>
</ul>
<h2>4. How We Share Your Information</h2>
<p>We do not sell your personal information to third parties. We may share your information in the following circumstances:</p>
<ul>
<li><strong>Publicly Visible Content:</strong> Reviews, ratings, comments, usernames, and profile information that you post on the Service are publicly visible and may be viewed by other users, business owners, and the general public;</li>
<li><strong>Service Providers:</strong> We share information with third-party service providers who perform services on our behalf, such as hosting, payment processing, email delivery, analytics, and customer support. These providers are contractually obligated to use your information only for the purposes of providing services to us;</li>
<li><strong>Business Owners:</strong> Business owners may see reviews, ratings, and publicly available profile information associated with reviews of their business;</li>
<li><strong>Legal Requirements:</strong> We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency request);</li>
<li><strong>Protection of Rights:</strong> We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;</li>
<li><strong>Business Transfers:</strong> In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Service of any change in ownership or uses of your personal information;</li>
<li><strong>With Your Consent:</strong> We may share your information with third parties when you have given us explicit consent to do so.</li>
</ul>
<h2>5. Data Retention</h2>
<p>We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests. When your information is no longer needed for these purposes, we will securely delete or anonymize it in accordance with our data retention policies.</p>
<p>Reviews and ratings submitted to the platform may be retained even after account deletion to maintain the integrity of the review ecosystem, though they will be anonymized by removing personally identifiable information.</p>
<h2>6. Data Security</h2>
<p>We implement appropriate technical and organizational security measures designed to protect the confidentiality, integrity, and availability of your personal information. These measures include:</p>
<ul>
<li>Encryption of data in transit using SSL/TLS protocols;</li>
<li>Encryption of sensitive data at rest;</li>
<li>Regular security assessments and vulnerability testing;</li>
<li>Access controls and authentication mechanisms;</li>
<li>Employee training on data protection and security best practices.</li>
</ul>
<p>However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.</p>
<h2>7. Cookies and Tracking Technologies</h2>
<p>We use cookies and similar tracking technologies to enhance your experience on our Service. The types of cookies we use include:</p>
<ul>
<li><strong>Essential Cookies:</strong> Required for the basic functioning of the Service, such as maintaining your session and security;</li>
<li><strong>Performance Cookies:</strong> Help us understand how visitors interact with our Service by collecting anonymous usage data;</li>
<li><strong>Functionality Cookies:</strong> Remember your preferences and settings to provide a more personalized experience;</li>
<li><strong>Analytics Cookies:</strong> Used by third-party analytics services (such as Google Analytics) to collect information about your use of our Service.</li>
</ul>
<p>You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling cookies may affect the functionality of certain parts of the Service. By continuing to use our Service, you consent to the use of cookies as described in this policy.</p>
<h2>8. Your Rights and Choices</h2>
<p>Depending on your location, you may have certain rights regarding your personal information, including:</p>
<ul>
<li><strong>Access:</strong> The right to request a copy of the personal information we hold about you;</li>
<li><strong>Correction:</strong> The right to request correction of inaccurate or incomplete personal information;</li>
<li><strong>Deletion:</strong> The right to request deletion of your personal information, subject to certain legal exceptions;</li>
<li><strong>Portability:</strong> The right to receive your personal information in a structured, commonly used, and machine-readable format;</li>
<li><strong>Objection:</strong> The right to object to the processing of your personal information for certain purposes;</li>
<li><strong>Withdrawal of Consent:</strong> Where processing is based on consent, you have the right to withdraw your consent at any time;</li>
<li><strong>Opt-Out of Marketing:</strong> You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any promotional email or by updating your account preferences.</li>
</ul>
<p>To exercise any of these rights, please contact us through the Contact Us page on our website. We will respond to your request within a reasonable timeframe and in accordance with applicable law.</p>
<h2>9. California Privacy Rights (CCPA)</h2>
<p>If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:</p>
<ul>
<li>The right to know what personal information we collect, use, disclose, and sell;</li>
<li>The right to request deletion of your personal information;</li>
<li>The right to opt out of the sale of your personal information (Transperis does not sell personal information);</li>
<li>The right to non-discrimination for exercising your privacy rights.</li>
</ul>
<p>To submit a CCPA request, please contact us through the Contact Us page on our website. We may need to verify your identity before processing your request.</p>
<h2>10. European Economic Area (GDPR)</h2>
<p>If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR). The legal bases for our processing of your personal information include:</p>
<ul>
<li><strong>Consent:</strong> Where you have given us explicit consent to process your data for a specific purpose;</li>
<li><strong>Contract:</strong> Where processing is necessary to perform a contract with you (e.g., providing the Service);</li>
<li><strong>Legitimate Interest:</strong> Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights;</li>
<li><strong>Legal Obligation:</strong> Where processing is necessary to comply with applicable law.</li>
</ul>
<p>You have the right to lodge a complaint with your local data protection supervisory authority if you believe that our processing of your personal information violates applicable data protection laws.</p>
<h2>11. Children’s Privacy</h2>
<p>Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to promptly delete such information. If you believe that a child under 18 has provided us with personal information, please contact us immediately through the Contact Us page on our website.</p>
<h2>12. International Data Transfers</h2>
<p>Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.</p>
<h2>13. Third-Party Links</h2>
<p>Our Service may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party services, and we are not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policy of every third-party service you visit or use.</p>
<h2>14. Changes to This Privacy Policy</h2>
<p>We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the “Last updated” date. We may also provide notice through email or a prominent notice on our Service. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.</p>
<h2>15. Contact Information</h2>
<p>If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the Contact Us page on our website at transperis.com. We will make every effort to address your concerns in a timely and transparent manner.</p>
<p><em>Last updated: March 24, 2026</em></p>
